Peter Drucker
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Known as the management guru to all other gurus, Peter Drucker has authored over
three dozen books, almost every one of them a best seller. His ideas have
received great recognition and businesses everywhere have strived to put into
practice his management principles. And yet for all the fame that his teachings
and advice brought him, Drucker's ideas remained forever simple and down to
earth. Here are a few key ideas for business owners that will benefit them in
the long run.
* Do not go hunting for perfection. Look around and look
for the obvious - Whether in terms of a product or a service, or hiring an
employee, a company should see what is needed to fulfill a particular need. You
do not need anything perfect, what is needed is a solution. This will not only
lead you to better identify and better model your product but also help you
choose employees that fit well with your business needs.
* Give employees all
the room they need to grow - You should show your employees that you care about
their growth as well and not just about the growth of the business. Let them see
what opportunities exist to learn. By allowing them to learn continuously, you
are only making your business stronger in the current knowledge economy.
*
Teach as much as you can - Only through teaching can you truly understand
concepts that you thought you already knew. Only when you have to teach someone
else will you realize the depth and significance of a concept.
* Hone your
decision-making skills - Every time you make a decision, note down what you
expect the outcome to be. Six months or nine months later, you should review
what you had noted and what the actual outcome has been. This will let you
evaluate what your strengths and weaknesses as a decision maker are.
* Seek
out inconsistencies - There should be consistency in your business between the
way you would like the business to function and grow, and the way employees view
the business. Look at ways in which you can realign these goals so that there is
no inconsistency and your business can move ahead faster.
* Put yourself in
the customer's shoes - As valid today as it was years back, Drucker suggests
that you should leave no stone unturned in trying to understand what will add
value to a product that the customer is interested in. He also emphasized that a
business should aim at innovation rather than at novelty. While novelty products
are viewed with suspicion or humor, innovation always adds value to the
products. Think the way customers would. Ask yourself, what will this do for me
and should I be paying so much for this?
* Improve running systems - Even if
you have a wonderful system in place, you can always work on improving it.
Whether it is a product or service, sales and customer service or marketing
issues, look at ways in which things can be done more efficiently.






